Private by default. In writing.

The information we collect depends on how you interact with Juggle.

Website and waitlist information

If you join the Juggle waitlist or request access, we may collect information you provide through the signup form, such as:

• your name;
• your email address;
• what type of work you do;
• information you provide in optional form fields; and
• other information you choose to send us.

Our website uses Vercel Analytics to understand general website usage. Vercel Analytics provides aggregated website statistics and is configured without advertising identifiers or cross-site advertising tracking.

Account information

When you create a Juggle account, we may collect:

• your name;
• email address;
• account identifiers;
• authentication information;
• account preferences; and
• information associated with your sign-in method.

If you sign in using a third-party account such as Google, we receive information necessary to authenticate your account according to the permissions you grant.

Your Content

When you use Juggle, you may provide or generate information including:

• meeting transcripts;
• meeting summaries;
• tasks and action items;
• notes and brain-dumps;
• client and project names or labels;
• calendar information;
• meeting metadata; and
• other information you enter into or generate through the Service.

We refer to this information collectively as “Your Content.”

Juggle does not claim ownership of Your Content.

Meeting audio

When you choose to use Juggle during a meeting or call, Juggle captures audio from your device so the meeting can be transcribed.

Juggle does not store raw meeting audio in its own cloud infrastructure. Raw audio is streamed to our speech-to-text provider for processing and conversion to text.

Google Calendar information

If you choose to connect Google Calendar, we may access calendar information needed to provide the features you request, such as:

• event titles;
• dates and times;
• attendees;
• calendar identifiers;
• meeting links; and
• other event information made available through the permissions you grant.

We request the access necessary to provide Juggle’s calendar features and use Google user data only for purposes related to providing and improving those user-facing features.

Product usage and technical information

We may collect information about how the Service is used, such as:

• whether onboarding steps were completed;
• whether a calendar was connected;
• meeting start and end events;
• number and length of meetings;
• task creation, approval, rejection, editing, and assignment events;
• feature usage;
• app interactions;
• device and application information;
• error and diagnostic information;
• security and authentication logs; and
• information necessary to operate, secure, troubleshoot, and improve the Service.

We distinguish this type of product-usage information from the substance of Your Content wherever reasonably possible.

We use information to:

• provide and operate Juggle;
• create and authenticate accounts;
• transcribe meetings and calls;
• generate summaries, tasks, and other requested outputs;
• associate meetings, tasks, and information with the appropriate client or project;
• connect and operate calendar integrations;
• personalize the functionality you request;
• maintain, secure, and troubleshoot the Service;
• detect fraud, abuse, security issues, and technical problems;
• provide customer support;
• understand how Juggle is used and improve its functionality;
• communicate with you about your account, the Service, and material changes;
• manage the Alpha and beta programs;
• comply with legal obligations; and
• enforce our Terms of Service and protect Juggle, our users, and others.

We do not sell your personal information.

We do not share Your Content with advertisers.

We do not use Your Content to build advertising profiles.

Juggle is designed so no bot needs to join your meeting as a visible participant. When you choose to use Juggle during a call, audio is captured from your device and processed to provide transcription and related features.

During the Alpha period, transcripts, summaries, tasks, notes, client information, and other Your Content may be stored in Juggle’s cloud infrastructure. We expect to move some or all content storage to users’ local devices in a future release. If our storage architecture materially changes, we will update this Privacy Policy.

Raw meeting audio

Juggle does not store raw meeting audio in its own cloud infrastructure.

Raw audio is streamed to a third-party speech-to-text provider for processing. We currently configure those requests to opt Your Content out of the provider’s model-improvement program.

Under the provider’s documented treatment of opted-out requests, request content is retained only for the duration necessary to process the request rather than being retained for model improvement.

Third-party providers may separately retain limited technical, security, fraud-prevention, billing, or operational information according to their applicable terms and policies.

AI model training and improvement

Juggle does not use Your Content to train artificial-intelligence models.

Where supported by third-party providers we use for transcription, summarization, task extraction, and related functionality, we configure our use of those services to exclude Your Content from model-training, model-improvement, or benchmarking programs.

These technical controls and provider practices may differ by provider. We select and configure providers with the goal of preventing Your Content from being used to train generalized AI models where that functionality is available to us.

Juggle connects to Google Calendar so it can understand which meetings relate to which clients and provide features such as meeting organization, summaries, and task extraction.

We use Google user data only to provide and improve user-facing Juggle features that rely on that information.

We do not:

• sell Google user data;
• use Google user data for advertising;
• use Google user data to create advertising profiles; or
• use Google user data to train generalized or non-personalized artificial-intelligence or machine-learning models.

Calendar information may be provided as context to the systems and service providers that perform functionality you request, such as generating meeting summaries or extracting tasks.

Juggle personnel do not access Google user data except when:

• access is necessary to provide or secure the Service;
• you ask us to access information to help with a support request;
• access is necessary to investigate a technical or security issue;
• access is required by applicable law; or
• the information has been aggregated or de-identified so that it no longer identifies you.

Our use and transfer of information received from Google APIs complies with the Google API Services User Data Policy, including the Limited Use requirements.

You can disconnect Juggle from Google Calendar through Juggle or through your Google Account permissions.

Disconnecting Google Calendar stops Juggle’s future access through that connection. If you would also like us to delete Google Calendar information already stored in Juggle’s active systems, contact us at hello@joinjuggle.com.

We will delete applicable information from our active systems within 30 days, subject to the limited retention circumstances described below.

We share information only where reasonably necessary to operate the Service, comply with law, protect our rights, or carry out a transaction you request.

Service providers

We use third-party companies to help operate Juggle. These may include providers of:

• cloud hosting and infrastructure;
• authentication;
• calendar integrations;
• speech-to-text transcription;
• artificial-intelligence processing;
• email delivery;
• analytics;
• security and fraud prevention;
• application monitoring and diagnostics; and
• customer support.

These providers may process information on Juggle’s behalf as necessary to provide their services.

For example, Juggle currently uses third-party speech-to-text technology to convert meeting audio into text. We configure those requests, where supported, to exclude Your Content from model-improvement programs.

Connected services

When you choose to connect a service such as Google Calendar, information may be exchanged with that provider according to the permissions you grant and the functionality you request.

Legal and safety reasons

We may disclose information if we reasonably believe doing so is necessary to:

• comply with applicable law, regulation, legal process, or governmental request;
• protect the rights, property, or safety of Juggle, our users, or others;
• detect or address fraud, security, or technical issues; or
• enforce our agreements.

Business transactions

If Juggle is involved in a merger, acquisition, financing, reorganization, bankruptcy, sale of assets, or similar corporate transaction, information may be disclosed or transferred as part of that transaction, subject to applicable law.

We do not sell Your Content or personal information to advertisers or data brokers.

We use technical and organizational safeguards designed to protect information based on its sensitivity and the way it is processed.

These measures include, where applicable:

• encryption in transit;
• encryption at rest;
• access controls;
• individual employee accounts;
• multi-factor authentication;
• least-privilege access;
• logging and monitoring;
• security controls applied to production systems; and
• review of third-party providers that handle sensitive information.

Access to systems that may contain customer information is limited to people who need that access to operate, secure, maintain, or troubleshoot the Service.

No method of electronic transmission or storage is completely secure. While we work to protect information, we cannot guarantee absolute security.

If we become aware of a security incident affecting your information and notification is required by law, we will provide notice in accordance with applicable requirements.

How long we retain information depends on what it is and why we need it.

Your Content

While your account is active, we retain Your Content as necessary to provide the Service.

If you close your Juggle account, we will delete Your Content from our active systems within 30 days, except where we need to retain information to:

• comply with applicable law;
• resolve disputes;
• enforce our agreements;
• prevent fraud or abuse;
• maintain security; or
• preserve limited copies in backup or disaster-recovery systems until those copies are overwritten or deleted in the ordinary course.

Raw meeting audio

Juggle does not retain raw meeting audio in its own cloud infrastructure.

Audio sent to our speech-to-text provider is processed according to the provider configuration described above.

Product, security, and technical information

We may retain product-usage, security, diagnostic, and technical information for as long as reasonably necessary to operate, secure, troubleshoot, and improve the Service or comply with legal obligations.

Where reasonably possible, we use aggregated or de-identified information for longer-term product analysis.

Waitlist information

We retain waitlist information while it is reasonably necessary to operate our Alpha, beta, and product-access programs or communicate with you about access.

If you no longer want us to retain your waitlist information, email hello@joinjuggle.com.

Depending on where you live and the laws that apply, you may have rights relating to your personal information, including the right to request that we:

• provide access to personal information we hold about you;
• correct inaccurate information;
• delete certain information;
• provide a copy of certain information;
• restrict or object to certain processing; or
• explain how certain information is used or disclosed.

You may also disconnect third-party integrations such as Google Calendar at any time.

To make a privacy request or ask a question about our privacy practices, email hello@joinjuggle.com.

We may need to verify your identity before completing certain requests. Some requests may also be subject to exceptions under applicable law.

We will not discriminate against you for exercising privacy rights available to you under applicable law.

Juggle Technologies, Inc. is a United States company.

We and our service providers may process information in the United States and other countries where we or our providers operate.

Privacy and data-protection laws in those countries may differ from those in the country or region where you live. Where required by applicable law, we use appropriate measures for international transfers of personal information.

Juggle is designed for professional and business use and is not intended for anyone under 18.

We do not knowingly collect personal information from children through the Service.

If you believe a person under 18 has provided personal information to Juggle, contact us at hello@joinjuggle.com.

We may update this Privacy Policy as Juggle changes.

If we make a material change to how we collect, use, or share personal information, we will provide notice through the Service, by email, on our website, or through another appropriate method where required by law.

The date at the top of this Privacy Policy shows when it was last updated.

Questions about this Privacy Policy, your information, or a privacy request?

Privacy Contact: Juggle Technologies, Inc.

Email: hello@joinjuggle.com